Technology should be a specific purpose. By understanding the needs of his team and weaknesses, can help make the decision to implement a new technology that can be very helpful in the long run.
Our team, for example, assign tasks facing the problem of overlapping unnecessary without in the same areas. We carried out a project management tool on the Internet called Asana. In the end, it did wonders for our communications, productivity, and therefore our results.
This technology serves a very specific purpose to the problem area, and we knew about this through discussions, open regular collective weakness.